A woman is discussing the problems she is having with her 2-year-old son. She says, He wont go to sleep at night, and during the day he has several fits. I get so upset when that happens. The nurses best verbal response would be:
a. Go on, Im listening.
b. Fits? Tell me what you mean by this.
c. Yes, it can be upsetting when a child has a fit.
d. Dont be upset when he has a fit; every 2 year old has fits.
Answer: B